Frequently Asked Questions

  Q: How can I get a price list?
  Q: To view or download a price list PDF, click on Download Retail Price List:

  Q: How can I pay?
  A: accepts Visa, MasterCard or Discover card. During the checkout process, you will be prompted to enter your credit card information.

  Q: Is it safe to use my credit card?
  A: We guarantee that every transaction you make at will be 100% safe. Please click on Terms and Conditions

  Q: What is the verification number being asked for when I enter my credit card information?
  A: It is a Security Digit which is a security feature added to Visa, MasterCard and Discover credit cards. For your protection, we ask for these digits to prevent unauthorized use of your credit card number. These 3-digit security numbers are printed on the back of your card in the signature panel. With Visa and Discover, it is immediately following the account number.

  Q: What should I do if my password does not work?
  A: Contact Customer Service at 1-888-440-ALOE (2563) and ask the representative to reset your password. Once that has been done, wait 15 to 20 minutes before attempting to log in again so the information can be processed through our system

  Q: How do I change my password?
  A: Click on My Account to customize your personal preference information.

  Q: What do the Kosher and Islamic symbols mean?
  A: The Kosher and Islamic seals indicate that our products meet or exceed the strict dietary standards set by the Jewish and Islamic religions, respectively.

  Q: Can I take a particular product for a certain medical condition?
  A: We do not intend to represent our products to be used as a medicine or a cure of a disease, and advise you that it is a violation of company policy, as well as FDA regulations, for you to do so. Our products are dietary supplements, foods, and cosmetics to be used for general health and wellness, nutrition, and to cleanse or beautify our customers.